What We Collect and Why It Matters
We collect the information you give us when creating your account — your name, contact details, and the payment method you link, whether that is a JazzCash mobile number, an Easypaisa wallet, or a Raast-enabled bank account. We also record transaction data each time a deposit
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or withdrawal is processed, so we can verify the movement of funds and resolve any disputes quickly. Device data — the browser type, operating system, and IP address your session runs on — is logged automatically and helps us detect unusual login activity. We do not
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sell your personal data to third parties. Data shared with payment processors like JazzCash or Easypaisa is limited strictly to what those processors need to complete your transaction. We may share information where required by applicable law or a lawful authority request. You have the right
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to request a copy of the data we hold about you, ask us to correct inaccurate records, or ask us to delete data where we are no longer required to keep it. Retention periods vary by data type: transaction records are kept for as long as
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regulatory obligations require, while device logs are held for a shorter period. If you have questions about a specific retention period, contact our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.